SeaTable filtering options
Only display the entries you want to see. It's child's play thanks to SeaTable's filters and views.
In addition to being able to view the customer satisfaction survey responses in table view, you can use SeaTable's statistics function to visualize frequency distributions, for example. This makes it easy to quickly get an overview of the latest figures.
Statistical analysis of the NPS survey in SeaTable
Statistical analysis of the NPS survey in SeaTable
This way, SeaTable allows you to greece rcs data look at exactly the aspects of customer feedback that you want to focus on. Do you want to focus on feedback with low NPS values or on a specific category? Since all information is recorded and structured in SeaTable, it is easy to look at the criticisms of your customers that you want to improve in the future. You decide which information is relevant to you and what you want to do with it in step 3.
Step 3: Increase customer satisfaction
Every customer has different criticisms of your product or service. However, resist the temptation to take every single criticism to heart and try to please everyone. That won't work and won't help you in the long term. You need to prioritize customer feedback and work out the really important points.