Not providing good customer service

subornaakter20 · Post by **subornaakter20** » Thu Jan 30, 2025 7:30 am

The most important thing in your business is your customers and if you do not treat them as they deserve, you will be committing a serious sin. Make sure you have the best communication channels available between your business and your customers, which can be:

Contact email
Live Chat
Telephone line
3 channels available for your online business hotmail email list is ideal, you will have different types of clients, some will feel more comfortable writing and waiting for a response, others chatting in writing in real time or speaking instantly through a telephone line.

9. Not having different payment methods
Just as there are people who feel comfortable with certain types of channels to communicate with your business, you also need different forms of payment to satisfy the payment needs of any type of customer.

Below we present the most common forms of payment in e-commerce:

pay

10. Not having an SEO strategy

You may have a lot of faith in your product, but you need more than that to get people to know about it.

Every online store needs to be visible in search results, mainly on Google, for that you need an SEO strategy .

If you had a physical store, the location of your premises would be essential so that it would be visited by many people during the day.

[Tweet “Every online store needs to be visible in search results, primarily on Google”]

Being visible in search results is the same.

People use keywords that describe the product they want to buy, so you need to rank in the top 10 of search results for the words that best describe your brand or product.

Don't hesitate to hire an SEO company if necessary to be able to reach the top positions.

After knowing these 7 sins, you should avoid committing them at all costs. I assure you that you will see great changes in web traffic and in the browsing time of your visitors, thus increasing the probability of making purchases.

Feel free to comment on your e-commerce experience after reading this article.