Survey Says: Disclosure, Yes; Devaluation, No
Here are the questions I asked and the general responses:
Do you expect a professional service provider to disclose their use of generative AI? Most said yes, they expected it to be disclosed, but they also shared they did not think companies would do so voluntarily.
If a service provider disclosed they ARE using generative AI, would you expect to pay less, the same, or more for the work? The vast majority said the same as usual, the use of AI makes no difference.
In thinking about how much to pay for a professional belgium whatsapp number data service that involves the use of generative AI, please indicate what you feel is important to consider: hours of human time spent on the work, level of relevant human expertise, or amount of overall human effort? Level of relevant human expertise was overwhelmingly selected. Many people also added their own considerations ranging from environmental impacts to the overall quality of the output itself.
Does the use of generative AI in producing a professional service devalue the work? The “no’s” were in the majority, but there was a lot of uncertainty and “it depends” type answers.
I also asked for explanations to responses and the standard, open-ended “is there anything else” question.
I was surprised by some of the topline results. Yet, in digging into the qualitative explanations I did see more of the issues I had thought about in my hypothesis coming into play.