How does logistics work in e-commerce?

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Unlike physical commerce, e-commerce requires logistics that manage challenges such as high shipping volume, short delivery times and customer expectations of having tracking information .

In addition, it includes the aspect of changes and returns, known as reverse logistics, which is much more common in online stores.

Tips to optimize logistics
Logistics in e-commerce can work in different ways, depending on the structure of the business. In this case, there are two main ways to manage the flow of products to the consumer:

Own logistics : In this model, the seller controls all stages, from inventory management to delivery of the product to the end customer. This allows for greater control over lead times, service denmark cell phone number list quality and personalization of the consumer experience.
Dropshipping : an alternative in which the seller outsources logistics, transferring responsibility for inventory and delivery to the supplier. In this modality, the seller does not need to maintain its own inventory, which reduces operating costs, but also limits control over the logistics process.
7 tips to improve the logistics of your e-commerce

Optimizing your e-commerce logistics is essential to increase customer satisfaction and reduce your business costs. To facilitate this process, here are 7 tips that you can implement in your strategy to improve its efficiency.