During a live demo, support will walk you through the software and show you how to use it. You can then ask specific questions related to your business.
After that, you can move on to “playing” with the trial version to get a good idea of how everything works and see the strengths and weaknesses of the system. Pay attention to things like ease of use, key features, and expandability.
Finally, we recommend that you invite at least two vendors to the table so you can compare CRM offerings.
Your industry may be very specific.
That's why it's a good idea to find a CRM provider that uruguay phone number list has worked with companies and industries similar to yours.
By simply looking at the supplier's website, you can get a good idea of the types and sizes of companies they work with. You can also check third-party review sites like Capterra or FeaturedCustomers.com for customer reviews, references, ratings, etc.
Another thing you need to consider is the supplier's local partner network.
Most European companies want to have a local partner to provide local support during and after the CRM implementation. If this is important to you, it makes sense to research the vendor's partner network.
Does the supplier have local partners?
Do these partners only implement CRM or can they also offer business consulting?
What is the local partner's experience with CRM, what is their certification status and how many implementations have they been involved in?