The supplier conducts onboarding

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Employee training is most often carried out by experts from the CRM product, not the customer. Several hours of training and support are always included in the cost of implementation. and training, and the company's specialists answer questions. If necessary, training can be repeated (for example, for new employees) or an additional seminar on a specific topic can be held.

For businesses with a large number of employees, there is another solution. Key users are appointed and trained using special programs. They will become the first line of support within the turkey mobile database company. Users will be able to contact them first, and if there is insufficient information, the integrator. Kaspersky Lab has taken this path.

More complex issues are resolved by support. You can provide a corporate wiki or an internal training portal, where training materials and answers to frequently asked questions will be concentrated.

Moving does not always mean a higher level of complexity. In practice, when migrating to domestic software solutions, one must be prepared for the fact that documentation will be insufficient, and some functionality will not be documented. This must simply be accepted as a consequence of a sharp increase in demand for Russian solutions. The main focus of Russian vendors is now on promoting sales; they are trying to take the market share of their departed competitors, so product documentation suffers.