This will help you better understand them and prepare the tasks. Check out our case studies for inspiration :
User testing atrium.cz
User testing partnerz-vztahy.eu
Telephone survey partner-vztahy.eu
Never ask questions like “how do you like this?” A tester can tell you that they like/dislike something, but how does that help you improve your website? If you want to analyze testers’ feelings, use the emotion card method instead .
Ask rational and practical questions – how would you do this? Where would fantuan database you click. Try not to give hints when giving tasks. Don’t use keywords like newsletter, but ask the tester to subscribe to the newsletter.
How many tasks should you have?
Schedule tasks to verify the usability of all important elements for the client. If you have a small website that focuses exclusively on aquarium fish nutrition, you might be able to do 5 tasks and additional questions and complete the entire test in half an hour. If you have a construction company like us, you'll prepare 15 tasks and test for an hour.
Consider testing competitor websites as well. Show testers a few of your competitor sites and ask for a simple evaluation. You can learn from what they do right and from their mistakes.
Rather, think about the time required for testing . The tester will be tired after an hour of testing and will not be able to concentrate properly. Testing with 1 tester should not take more than an hour.