With all the changes brought about by technological advances in the business world, customer service couldn't remain the same, right? Of course! It is in this scenario that the customer success strategy emerges .
Today's customer behavior is no longer peru mobile database to passive consumption. Likewise, it is necessary to go further to make a difference in order to meet the demands of a new generation of consumers who are very demanding.
The customer success strategy focuses on the success and satisfaction of the customer's needs. The professional responsible for this must act as a consultant in the segment, that is, as someone who has in-depth knowledge of the industry in which he or she operates.
With this approach, both the company and the customer win.
Customer Success
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bitheerani319
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