Microsoft 365 Business Voice

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Key Limitation: These core Microsoft 365 business plans do not include phone numbers for PSTN calling as a default feature.
Microsoft 365 Business Voice: This is a specific add-on subscription meticulously designed to provide cloud-based phone system functionalities directly within the Microsoft Teams interface for small and medium-sized businesses. does include the option to obtain phone numbers, which can be either local or toll-free depending on the geographical region. However, it is crucial to understand that Microsoft 365 Business Voice is a paid add-on, meaning it incurs an additional cost on top of the base Microsoft 365 subscription. The phone numbers provided are an integral part of this paid service and are not offered without the associated subscription fees.

Key Feature: Provides the ability to acquire phone numbers (local or toll-free) as part of a paid subscription, enabling PSTN calling within Teams.
Not Free: Requires an additional subscription cost beyond the standard malta phone number list Microsoft 365 plans.
Microsoft Teams Phone (formerly Phone System): This represents a more comprehensive and robust phone system offering deeply integrated within Microsoft Teams. It is typically included as a standard feature in higher-tier Microsoft 365 enterprise plans, such as E5, or can be acquired as an add-on for other enterprise plans (e.g., E1, E3). Microsoft Teams Phone allows organizations to provision phone numbers for their users, enabling them to make and receive calls to and from the PSTN directly within the Teams client. Similar to Microsoft 365 Business Voice, Microsoft Teams Phone is intrinsically linked to a paid licensing structure. The cost of the phone numbers is encompassed within the overall subscription fee for these higher-tier plans or the add-on license.

Key Feature: Enables the provisioning of phone numbers and PSTN calling capabilities within Teams as part of paid enterprise plans or add-on licenses.