Rather than centering the challenges

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Convened by the Internet Archive, this workshop was designed as a continuation of a conversation that the public interest community, including Internet Archive, Creative Commons, Public Knowledge, Library Futures, and the Wikimedia Foundation, started last summer around building a better internet centered on public interest values.

While U.S. lawmakers’ focus on internet policy has largely been directed at reigning in the “Big Tech” commercial platforms, this workshop took a different approach. with today’s for-profit, commercial platforms, the workshop centered the barriers libraries face and potential opportunities for them to help solve challenges with our digital phone number library information ecosystem.

Our hope as organizers was that we could map the terrain, find common ground, and identify areas for further discussion. And even in a short amount of time, we were able to do that in spades. Here are a few of our key learnings, and what’s next.

Key Opportunities

Participants recognized that libraries could fill an important gap in the current online environment, as they have done for hundreds of years offline–indeed, providing free access to high quality, trusted information is libraries’ primary mission. As our information ecosystem becomes increasingly digital, the world often looks to libraries to do even more. For instance, scholar Joan Donovan has suggested that platform companies hire 10,000 librarians to help curate their services and support access to quality information. Others have suggested libraries could be doing fact checking, building and hosting social media networks, and more. One important way to combat misinformation is with better information provided by libraries; however, this is not without its challenges.