I would therefore like to focus more on these in the next section

[mstakh.i.mom.i]

Commercial software
You have probably already come across commercial software in your everyday work in the form of Microsoft 365 or Teams, as well as Atlass Jira or other various ticket systems.



software for communication and collaboration
Microsoft 365 and Teams combine various online services with the classic desktop night clubs and bars email list office software. Office 365 essentially includes tasks such as these:

word processing program (Word),
tables (Excel),
presentations (PowerPoint),
Notes (OneNote),
video conference and chat system (Skype),
E-mail (Outlook) and
File sharing (OneDrive).
These can in turn be supplemented by extensions such as SharePoint or other components. Teams, on the other hand, is still relatively new (2017) and, in contrast, also contains functions for meeting, message and task management.

In addition to this type of software, you also need software for flawless communication, such as email and chat. Microsoft has usually already integrated these into the service package.

Chat functions make sense especially internally when it comes to smaller communication formats, while email traffic is the area for official exchange.

software for process and task management
In addition to communication and collaboration, task completion must also be monitored and ensured. In virtual teams, a distinction is usually made between two types: process-based (e.g. in customer support) and more creative (e.g. in projects) task completion.