When you continue to launch a variety of bag styles, how do you help customers find the bag that makes them excited? How to encourage customers to actually place an order and bring Kiiwi O! into their lives?
Kiiwi O! Choose Omnichat. Through Omnichat, the average conversion rate of the entire site is 5 times, the shopping cart remarketing conversion rate is as high as 16%, and the ROAS exceeds 200! The customer service message center integrates Facenook Messenger, LINE official accounts, and website messages, which can be processed in a unified interface, greatly improving customer service efficiency.
Frequently browsing other e-commerce websites is a must-do for e-commerce merchants.
Kiiwi O! also discovered that Omnichat can display customized marketing messages on different pages when browsing other websites, and it is presented in the form of dialogue in the lower right corner, which is less intrusive to customers and can achieve marketing purposes, so he became interested in Omnichat.
After using Omnichat, Kiiwi has clearly seen an increase in the conversion rate brought about by in-site marketing and shopping cart remarketing, and the cross-channel LINE binding function has accelerated the italy email list growth of the LINE friend list.
After the customer enters the website, use the on-site messages to guide her step by step in shopping.
Kiiwi O! has a wide range of bag styles on the shelves, and is constantly launching new products. Through automatic dialogue marketing on the website, it can help the marketing team promote new products and combination activities!
Kiiwi O! does this:
Official website homepage Chatbot welcome message introduces new products and featured products
The product page introduces related activities and combination discounts
The conversion rate of customers who have clicked on the conversation message is 3 times the average of the entire site!