Engage platform ecommerce add on integrations

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With CM.com’s Conversational AI Cloud, integrations are no-code or low-code. With standardized out-of-the-box integrations, any configuration is possible. It’s truly a plug-and-play installation.

Chatbot Integrations: Magento 2, Shopify, WooCommerce, Shopware, BigCommerce, Salesforce, Microsoft Dynamics and more.


Continuously improve service by integrating conversational AI and customer support software.
Integrating your conversational AI platform bulgaria telegram number database with your contact center software allows you to unite your customer and agent data. This data can be used to improve your company’s customer service operations and increase overall customer satisfaction. But how does it work?

Here’s an example: Imagine you’re currently using Zendesk. Now, by connecting a CM.com chatbot to Zendesk, you can offer 24/7 support, with the bot taking over part of the conversation. Your agents continue to work in the systems they’re familiar with, without the need for additional training.

Meanwhile, the chatbot helps your customers when possible. If human support is needed, CM.com’s chatbot will seamlessly hand off the conversation to Zendesk. It does this by using agent and customer data to connect users with the best agent to solve your customers’ issues.