WhatsApp API: What is it?

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This version of the application is a solution for businesses looking for more professional service compared to the standard Business version.

Therefore, we can say that the WhatsApp API is recommended for companies that have a high volume of service and have more than 4 agents on their team.

The WhatsApp API allows businesses to send and receive WhatsApp messages through their germany phone number library own systems or through third-party systems, such as Digisac, our multi-channel customer service platform. This allows businesses to save messages to a database, as well as support automated messages and scheduled responses.

It is important to remember that, to use the WhatsApp API, you must use a conversation management tool.

What is the difference between them?
Now that you are aware of the main features of each type of WhatsApp, it's time to understand the main differences between WhatsApp API and WhatsApp Business.

Among the main ones is the possibility that WhatsApp API offers for integration with other platforms and systems, allowing companies to use the messaging app in conjunction with other tools – an alternative that does not exist in Business.