How to Add Questions and Answers to Google Business Profile

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It is natural for customers to have questions and smart businesses use the opportunity within GBP to compile questions and answers to enhance their listing and ensure answers are easy to find.

These appear as part of your business listing in the knowledge panel.

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Customers can ask questions directly from the SERPs and by clicking the "Ask a list of finland consumer email question" button, a window like this will appear:

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This makes it quick and easy for customers to ask questions, but beware: anyone can answer these questions, not just you. This means incorrect answers can end up on the page.

It is therefore essential to regularly review customer queries and provide timely responses before anyone else has a chance to do so.

Keep in mind that as a business owner, it makes sense to answer frequently asked questions in an effort to help your customers as much as possible and make it easy for them to get answers to their questions. This helps build trust in your business.