When the epidemic situation improves, we will have a better chance of ushering in an explosion of potential customer energy! In addition to Google reviews, Celine also shared tips on operating other digital tools: In terms of expanding customer sources, they will also choose tools such as Facebook, and use LINE official accounts for further in-depth operations - such as using a pair of A chat function helps customers make reservations and eliminate concerns related to the epidemic. Celine shared with us that because customers like to feel valued and customized, private one-on-one conversations can bring them closer. Making good use of official accounts to maintain customer relationships during the epidemic can also It helps them retain customers.
Celine recommends that merchants in beauty-related industries make full use of all social media during the epidemic period when the stay-at-home economy is growing, and clearly understand how to communicate with armenia phone number data consumers for a long time, and take advantage of this period to optimize all external materials and enhance professionalism& Creating a better digital facade can increase consumer trust, make consumers feel at ease, and leave a good impression on new customers. In addition to driving some new customers to visit in the short term, in the long term as the impact of the epidemic on the market slows down, it will also Only then can we welcome more potential customers!
Leisure and entertainment industry-mushuan
Take advantage of the epidemic period to think about transformation and improve internal problems, and prepare in advance for retaliatory consumption after the epidemic!
The fitness industry, which is also highly in contact with people, is also facing a strong impact due to the epidemic. Since it is not possible to wear a mask when exercising and there is a risk of sweat transmission, these have reduced consumers' willingness to choose to exercise in fitness classes.
Zhou Yidi, co-founder of the sports brand Mushuan, further said that consumers are worried about group gatherings and the number of people in group classes, which has also led to lower demand for group classes and their operating costs have also increased relatively. In addition, some courses may need to be held for a long time. Due to the pressure, consumers have reduced their attendance at physical classes, making it more difficult to maintain customer relationships.