Advantages and Disadvantages of CJM in Marketing

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sumaiyakhatun26
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Joined: Sun Dec 22, 2024 8:30 am

Advantages and Disadvantages of CJM in Marketing

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The ability to see "outside the box", that is, to pay attention to things that you previously did not attach any importance to . For example, you think more about what the visitor will see first when he finds himself on the site. Meanwhile, the events preceding this visit are always important.
The visitor is not considered in isolation from the surrounding world . The fact is that many people analyze the process of making a purchase on the Internet, but they do not always take into account other context. Meanwhile, iran email list it is very important to know and take into account with what thoughts, mood, opinion a person initially appeared on the site.
CJM displays a complete scenario and the path of a person performing this scenario . This gives a more comprehensive vision and the ability to improve the service in the right direction.

When you have the journey each customer takes in front of you, it’s much easier to understand how to simplify and improve interaction with the service.
Despite all of the above, CJM is not a miracle cure that will take you to the top of success in a second (although you will come across a million articles on the Internet that describe it exactly like that).
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