Mikhail Minyailov is confident that after the Russian RPA market

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Mikhail Minyailov, Head of Business-Oriented Solutions at CTI, believes that the RPA market in Russia will shudder in fear in 2022 , and it is not at all because Western manufacturers are leaving the market, but because software robots not only do monotonous work for employees, but also have access to all applications and all data on desktops. " This fact, combined with the general trend " to the cloud " - for example, many actions that developers use when writing robotization scripts are supplied in the form of closed libraries, from public foreign repositories - forced many organizations to think about sweden cell phone number list replacing the solution. Thus, stricter requirements were put forward for newly implemented solutions. In the first place was no longer the functionality and convenience of the developer, but the delimitation of access rights, control of executable code, protection of robots and data to which they access both " from the outside " and from the inside , - he comments. - Oddly enough, most Russian vendors were already ready for this. Since the large Enterprise market clearly preferred Western solutions, domestic manufacturers " got " industry and, of course, " government " . The summer of 2022 was hot for CDO / CTO directors - it was necessary to urgently look for alternatives not only to the main software ( ERP , CRM ), but also to select a domestic analogue of RPA , often called " IT blue tape " . Manufacturers not only quickly brought the functionality to the Enterprise level, but also developed " adapters " - converters from internal robot description formats used in solutions that left the market. A distinctive feature of the domestic RPA market is the existing or planned in the very near future support for Linux - something that foreign vendors arrogantly ignored for many years .

(according to various estimates, from 16 billion rubles, with a growth rate of 30-40%) suddenly moved from three foreign vendors to five domestic ones and the initial excitement (pilot projects, migration planning, enhanced checks by information security) died down, it was time to think about the future. " It turned out that RPA can be not only a means of simply repeating actions, but also an effective way to quickly replace one software with another. Even if it is impossible or impractical to " correctly " integrate systems - due to the fact that robots in the workplace have access to literally everything - they can be used to easily give the user a new interface, taking data from old systems, or to mimic the new system under the old one. It is also possible not only to robotize repetitive actions, but also to automate customer service processes through integration with voice and chat bots.