Organize your yard and keep cars clean
Posted: Mon Jan 27, 2025 9:00 am
When arriving at your store, the buyer will try to visualize a car that attracts him/her, so leave the yard organized with passage between the cars. 87% of customers who go to the store have not yet decided on the model to be purchased, only the category (Hatch/Sedan/Cross/SUV). It is important for them to be able to “visualize” their options.
But why is cleaning important? It is essential to keep the product in good condition at all times. It is necessary to treat it like a new car, as it is practically impossible for a customer to be attracted to a dirty vehicle that appears to be falling apart.
2. Train your team to identify the customer profile
Checking preferences, tastes and routine, as well as marital status and rcs data asia of children is essential to make a good model recommendation. In this format, you will be able to explore all the qualities of the car in comparison with the customer's needs.
The old expression of putting yourself in someone else's shoes is very valid when it comes to sales. There is no better way to win over a customer than to show them how much you understand their situation and that you are offering a specific solution.
The Rapport mirroring technique
is a powerful tool that is based on empathy.
By getting in tune with the customer, the customer develops greater trust in
the salesperson, which increases the chances of a sale.
But you must be careful, false use of Rapport will only harm the sales process, because as soon as the customer realizes that the salesperson does not truly care about their point of view, they may even give up on buying the vehicle and complain about the store to others.
3. Take the customer for a test drive
When selling a vehicle, it is common for the customer to ask to take a test drive. Nowadays, this is an essential service for any vehicle dealership. However, along with the availability of the service, there is also the concern of the seller in case there is a problem with the car.
Read also: Discover the best cars to resell
A major concern is that if the customer causes a fine during the Test Drive, it becomes difficult to locate him after so much time – given that fines are received an average of thirty days after being issued.
4. Present different purchasing conditions
The world is full of choices and everyone likes to take advantage of opportunities. Present the customer with different payment methods and perform several simulations. Seek to understand the customer's potential and which conditions fit their expectations.
Demonstrating that you accept different forms of payment and showing the advantages of each one pleases the customer, as being attentive makes the environment more friendly, facilitating negotiation and reducing the risk of being deceived.
The old saying “the customer is always right” is outdated. High competition, combined with the ease of information, and an increasingly dynamic world are leading to the era of “the customer wants attention”. So, learn every day and observe, but don’t forget to communicate and use these tips to close a car sale.
How can Revenda Mais help you?
The Revenda Mais system has several modules available to make your day-to-day easier. You can consult any information at any time.
But why is cleaning important? It is essential to keep the product in good condition at all times. It is necessary to treat it like a new car, as it is practically impossible for a customer to be attracted to a dirty vehicle that appears to be falling apart.
2. Train your team to identify the customer profile
Checking preferences, tastes and routine, as well as marital status and rcs data asia of children is essential to make a good model recommendation. In this format, you will be able to explore all the qualities of the car in comparison with the customer's needs.
The old expression of putting yourself in someone else's shoes is very valid when it comes to sales. There is no better way to win over a customer than to show them how much you understand their situation and that you are offering a specific solution.
The Rapport mirroring technique
is a powerful tool that is based on empathy.
By getting in tune with the customer, the customer develops greater trust in
the salesperson, which increases the chances of a sale.
But you must be careful, false use of Rapport will only harm the sales process, because as soon as the customer realizes that the salesperson does not truly care about their point of view, they may even give up on buying the vehicle and complain about the store to others.
3. Take the customer for a test drive
When selling a vehicle, it is common for the customer to ask to take a test drive. Nowadays, this is an essential service for any vehicle dealership. However, along with the availability of the service, there is also the concern of the seller in case there is a problem with the car.
Read also: Discover the best cars to resell
A major concern is that if the customer causes a fine during the Test Drive, it becomes difficult to locate him after so much time – given that fines are received an average of thirty days after being issued.
4. Present different purchasing conditions
The world is full of choices and everyone likes to take advantage of opportunities. Present the customer with different payment methods and perform several simulations. Seek to understand the customer's potential and which conditions fit their expectations.
Demonstrating that you accept different forms of payment and showing the advantages of each one pleases the customer, as being attentive makes the environment more friendly, facilitating negotiation and reducing the risk of being deceived.
The old saying “the customer is always right” is outdated. High competition, combined with the ease of information, and an increasingly dynamic world are leading to the era of “the customer wants attention”. So, learn every day and observe, but don’t forget to communicate and use these tips to close a car sale.
How can Revenda Mais help you?
The Revenda Mais system has several modules available to make your day-to-day easier. You can consult any information at any time.