Looking over the shoulder Managed Monitoring helps data centers overcome the challenges of availability and performance
Posted: Wed Jan 29, 2025 3:57 am
In times of digitalization , cloud , and big data, companies are placing ever higher demands on their IT landscapes. At the same time, these systems must handle ever larger volumes of data in ever shorter periods of time. Availability and performance are required at any time of day or night.
Nowadays, companies and end users no longer tolerate downtime or slow speeds. Nevertheless, many companies still neglect the important measure of monitoring and thus take precisely these risks.
The international study by Splunk Inc. and the independent research institute Ponemon, "Reducing Complexity in IT Infrastructure Monitoring: A Study of Global Organizations", in 2018 showed that IT administrators see mastering the systems - be they on-premise, cloud or hybrid solutions - as the greatest challenge in IT management. Only 29 percent of respondents said they work with documented workflows and automated processes in order to be able to respond optimally in the event of a failure.
" Monitoring is not only important for rapid analysis in the event of an incident. With the help of optimally coordinated observation structures, incidents can be predicted preventively so that measures can be taken before an incident occurs," explains Torben Belz, Managing Director of PLUTEX GmbH in Bremen.
Those who are in the dark cannot see problems
Even if companies rely on monitoring, this does not automatically mean that the source of the error can be determined quickly and efficiently in the event of a failure. "The structures are still often very opaque, do not provide the information as specifically as required, or although it is available in large quantities, it cannot be adequately evaluated and processed due to a lack of know-how on the part of the IT staff," says Torben Belz.
He also sees the greatest challenge for optimal and preventative monitoring as mastering the system landscapes and analysis processes with the corresponding information. "Technology alone does not ensure secure monitoring. It only becomes efficient with professionals who know how to use technology and the data provided so that failures can be averted in advance."
Too many companies cut corners here, because the best monitoring tools will cambodia gambling data not bring the desired results if there is no specialist who can analyze the results and develop secure incident management from them.
experts for back strengthening
A major problem with IT landscapes is their incessant nature. They work 24 hours a day, seven days a week. That is impossible for one person. "Many companies underestimate this point. Even if they employ an IT administrator in-house, they cannot work non-stop, without holidays, without weekends and be on call at any time of day," explains Belz, adding: "But employing more than one or two people is hardly feasible in companies whose core business is not IT."
Good monitoring is characterized by the fact that it can be implemented quickly and is also scalable in the future. Ideally, the solution should be compatible with different systems and cloud providers in both heterogeneous and hybrid structures. External data centers are very flexible in this area and offer a sensible alternative for secure and seamless support. Thanks to trained experts and on-call staff, systems are proactively monitored 24 hours a day and monitoring data is analyzed and evaluated daily. This allows data centers to avoid disruptions in advance.
"To better distribute peak loads, we work with capacity administration and proven processes to identify and eliminate infrastructure bottlenecks. Only through the knowledge and experience of our employees can the pure data collections in managed monitoring be turned into reliable statements and analyses for optimizing IT infrastructures."
Nowadays, companies and end users no longer tolerate downtime or slow speeds. Nevertheless, many companies still neglect the important measure of monitoring and thus take precisely these risks.
The international study by Splunk Inc. and the independent research institute Ponemon, "Reducing Complexity in IT Infrastructure Monitoring: A Study of Global Organizations", in 2018 showed that IT administrators see mastering the systems - be they on-premise, cloud or hybrid solutions - as the greatest challenge in IT management. Only 29 percent of respondents said they work with documented workflows and automated processes in order to be able to respond optimally in the event of a failure.
" Monitoring is not only important for rapid analysis in the event of an incident. With the help of optimally coordinated observation structures, incidents can be predicted preventively so that measures can be taken before an incident occurs," explains Torben Belz, Managing Director of PLUTEX GmbH in Bremen.
Those who are in the dark cannot see problems
Even if companies rely on monitoring, this does not automatically mean that the source of the error can be determined quickly and efficiently in the event of a failure. "The structures are still often very opaque, do not provide the information as specifically as required, or although it is available in large quantities, it cannot be adequately evaluated and processed due to a lack of know-how on the part of the IT staff," says Torben Belz.
He also sees the greatest challenge for optimal and preventative monitoring as mastering the system landscapes and analysis processes with the corresponding information. "Technology alone does not ensure secure monitoring. It only becomes efficient with professionals who know how to use technology and the data provided so that failures can be averted in advance."
Too many companies cut corners here, because the best monitoring tools will cambodia gambling data not bring the desired results if there is no specialist who can analyze the results and develop secure incident management from them.
experts for back strengthening
A major problem with IT landscapes is their incessant nature. They work 24 hours a day, seven days a week. That is impossible for one person. "Many companies underestimate this point. Even if they employ an IT administrator in-house, they cannot work non-stop, without holidays, without weekends and be on call at any time of day," explains Belz, adding: "But employing more than one or two people is hardly feasible in companies whose core business is not IT."
Good monitoring is characterized by the fact that it can be implemented quickly and is also scalable in the future. Ideally, the solution should be compatible with different systems and cloud providers in both heterogeneous and hybrid structures. External data centers are very flexible in this area and offer a sensible alternative for secure and seamless support. Thanks to trained experts and on-call staff, systems are proactively monitored 24 hours a day and monitoring data is analyzed and evaluated daily. This allows data centers to avoid disruptions in advance.
"To better distribute peak loads, we work with capacity administration and proven processes to identify and eliminate infrastructure bottlenecks. Only through the knowledge and experience of our employees can the pure data collections in managed monitoring be turned into reliable statements and analyses for optimizing IT infrastructures."