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What is Salesforce CMS and how to use the new Salesforce email builder?

Posted: Sun Dec 22, 2024 8:39 am
by Abdur11
Salesforce CMS or content management system provides the means to create, manage, and deliver content from one central location.


What makes it powerful is its ability to deliver that content to multiple channels. This means that CMS content can be used across multiple Experience Cloud sites (communities), across Marketing Cloud , Heroku, in Lightning Experience apps, and in Commerce Cloud.



Salesforce CMS Components


CMS Workspaces
These are enhanced CMS workspaces for creating content, telegram philippines organizing content into folders, and scheduling content publishing. These workspaces allow you to limit access to content with CMS workspace contributors and roles.

You can organize the content of each Workspace into folders. Folders are unique to each CMS Workspace and are shared with all users of that Workspace. They allow you to create folders with up to five levels of hierarchy.

CMS Workspaces

Image

CMS Channels


The different types of locations where you will use the content. Content in a CMS workspace can be associated with one or more channels, such as Lightning Apps, Commerce Cloud, Experience Cloud…



channel


Content


The content of a workspace is shared with all channels in that workspace. Standard CMS content types are document, image, and news.



content



Components of the new Salesforce Email Builder
The basic components of the email template builder are as follows: