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Tools for remote work with clients

Posted: Sun Dec 22, 2024 8:43 am
by subornaakter10
For remote work to be effective, it needs to be organized properly. Let's look at what tools and software for communicating with clients can be useful for this.

Skype
This program has been loved by users all taiwan whatsapp over the world for video contacts for many years. Skype also has the ability to send instant messages or files to other clients and use conference calls in audio mode. It is not necessary to turn on the camera during the session if it is not necessary. Now users mostly do so.

Skype needs to be downloaded from the official Windows website and installed on your computer. To start using the service, you need to go through the registration procedure. There is also a mobile application for iOS and Android, which allows you to stay in touch outside the office using a tablet or smartphone.

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Tools for remote work with clients

Zoom
This is a cloud platform for online high-definition video conferencing. You don’t need to download software to your computer. All you need to do is create an account in Zoom. To do this, you need to enter your personal data and create a password.

Zoom offers the following capabilities for users and remote work with clients:

conduct video conferences and webinars online;

organize online conference rooms with extensive capabilities;

exchange files, messages;

use the platform for standard telephony and conference calling.

The Zoom cloud platform is designed mostly for business purposes, unlike Skype. It offers a wide range of options for remote work with clients. There are also mobile apps for iOS and Android, which can be used for free.

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Slack
It is a growing corporate messenger with a simple interface. More than a million people use it every day. Slack offers free and paid plans.

This messenger supports voice and personal messages, video calls, group chats, and more. In the future, it can replace many other options for exchanging information. Slack is actively conquering the niche of corporate communications. That is why it is ideal for a remote customer service manager.

Benefits of Slack:

the ability to conduct surveys, discussions, and voting in general topics;

exchange of private messages;

the ability to create private chats for a group of employees;

search function among messages;

the ability to exchange various files (text, audio, video).

Slack's interface is very user-friendly. All functions are presented in a single window mode, which means there is no need to switch tabs. Even the free version of the messenger has a large number of users. There are no access rights restrictions in paid plans. The messenger supports integration with many popular services. For example, with Google Drive, GitHub, Google Docs, Google Hangouts, Twitter, Trello, MailChim and others.