Keys to controlling gestural communication during a negotiation
Posted: Sat Feb 01, 2025 7:17 am
Negotiation is a constant process in the workplace . We do it when we want a pay rise, when we go to a job interview, when we deal with a client, when we set a price with a supplier, etc. Therefore, in addition to having answers to any questions that may arise, it is very important to know how to say it and how to express it correctly thanks to gestural communication in order to direct the negotiation in the direction we want.
With non-verbal communication we can reinforce or contradict the discourse , show a neutral position regarding the proposals of the other interlocutor or, directly, discard them. We may not be aware of everything that our gestures represent, but they indicate out loud everything we think inside ourselves and that we do not manage to express verbally. This material provides very valuable information and, if you want to take advantage of it during a negotiation, it is best to always keep these keys in mind to direct a deal where you want it.
One person sitting in front of another
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Guidelines to make the most of non-verbal communication
Listen carefully
When sitting , leaning forward and placing your hands portugal number data on the table conveys the idea that you are listening carefully to everything that is being said to you. If you are standing , being natural and relaxed should help you not to lose your composure, which can be shown by placing your arms crossed (defensive attitude) or on your hips (indicating aggression and impatience).
Show agreement or disagreement
Leaning back in your seat repeatedly indicates a certain disagreement, and standing up means crossing your arms. If you do this with a doubtful grimace or a frown, it reflects the doubts of one of the interlocutors, so at this point you should be careful with your words so that it does not lead to a direct and definitive disagreement.
Control eye contact
Establishing eye contact with the other person or people is essential, as eye contact plays a fundamental role in showing interest, respect, agreement or disagreement. This action should not be overused, as it can reveal intentions, aggressiveness of speech and make the other party uncomfortable. Therefore, eye contact should be established regularly, while avoiding looking away, as well as speaking without focusing on a specific point, as this shows invention.
Avoid nervous tics
Each person is a completely different world and that is precisely why tics or involuntary movements must be controlled . Touching your nose can mean that you are lying, that you have doubts or that you are rejecting the proposal that is being made to you. A very common one is to separate or loosen the collar of your shirt and it reflects disappointment and tension. Biting your nails indicates great nervousness, interlacing your fingers reflects the frustration of the moment and swinging your feet denotes boredom.
Moderation
In short, being restrained is a simple way to control our body gestures. Just as knowing when to speak and when not is important, so is expressing ourselves in the right measure and always depending on the situation, as it will help us to convey a good feeling and direct the negotiation in the direction we want.
With non-verbal communication we can reinforce or contradict the discourse , show a neutral position regarding the proposals of the other interlocutor or, directly, discard them. We may not be aware of everything that our gestures represent, but they indicate out loud everything we think inside ourselves and that we do not manage to express verbally. This material provides very valuable information and, if you want to take advantage of it during a negotiation, it is best to always keep these keys in mind to direct a deal where you want it.
One person sitting in front of another
You may also be interested in: Meet the startups that want to end traffic accidents
Guidelines to make the most of non-verbal communication
Listen carefully
When sitting , leaning forward and placing your hands portugal number data on the table conveys the idea that you are listening carefully to everything that is being said to you. If you are standing , being natural and relaxed should help you not to lose your composure, which can be shown by placing your arms crossed (defensive attitude) or on your hips (indicating aggression and impatience).
Show agreement or disagreement
Leaning back in your seat repeatedly indicates a certain disagreement, and standing up means crossing your arms. If you do this with a doubtful grimace or a frown, it reflects the doubts of one of the interlocutors, so at this point you should be careful with your words so that it does not lead to a direct and definitive disagreement.
Control eye contact
Establishing eye contact with the other person or people is essential, as eye contact plays a fundamental role in showing interest, respect, agreement or disagreement. This action should not be overused, as it can reveal intentions, aggressiveness of speech and make the other party uncomfortable. Therefore, eye contact should be established regularly, while avoiding looking away, as well as speaking without focusing on a specific point, as this shows invention.
Avoid nervous tics
Each person is a completely different world and that is precisely why tics or involuntary movements must be controlled . Touching your nose can mean that you are lying, that you have doubts or that you are rejecting the proposal that is being made to you. A very common one is to separate or loosen the collar of your shirt and it reflects disappointment and tension. Biting your nails indicates great nervousness, interlacing your fingers reflects the frustration of the moment and swinging your feet denotes boredom.
Moderation
In short, being restrained is a simple way to control our body gestures. Just as knowing when to speak and when not is important, so is expressing ourselves in the right measure and always depending on the situation, as it will help us to convey a good feeling and direct the negotiation in the direction we want.