How Starbucks Omnichannel Strategy Drives Channel Expansion

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shaownislam
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Joined: Sun Dec 22, 2024 4:18 am

How Starbucks Omnichannel Strategy Drives Channel Expansion

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Cross-sell Design Best Practice 4: Easy navigation to recently viewed items

Lastly, Target makes it easy for shoppers t russian phone number list o find previous products. Their second product recommendation widget is recently viewed items.



As shoppers go through the product catalogue, this is a running in-session history of products they have expressed interest in.

Next Steps
Product page design is crucial to convert visitors to customers.


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In order to satisfy the requirements of multiple types of customers and properly present the right offers, you should consider partnering with a personalization vendor.

Barilliance powers hundreds of eCommerce store's product pages with personalized content. Click here to see if Barilliance is a good choice for your store.


In 2018, Starbucks had a problem.



While their most loyal group of customers were actively enrolled in Starbucks Rewards, that left 60 million customers a month who had no digital relationship with the brand at all.



Once identified, establishing a digital relationship with these customers became the cornerstone for expanding Starbuck's omnichannel retailing strategy.

1. Create Incentives and Force Channel Adoption
In March 2018, the company decided to gate free wi-fi.
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