Collins says that if developers

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The challenge is to have the right operational processes and policies for the entire organization in the first place. If they are correct, they can be coded, but it is also necessary for developers and designers to take them into account.

"become their own janitors," it can lead to unnecessary overhead for innovation, but "when they're designing for operations, they'll understand and know how it works, and that's just good training."

A little self-reflection on the part of operations staff wouldn’t hurt either. According to Collins, these workers tend to be “overly process-oriented.” “Operational excellence isn’t about trying to achieve nirvana. It’s about making sure everything you do is operations-oriented,” he says.

This means that the operations function must clearly argentina mobile database what it is trying to achieve and how it can drive change – whether that is accelerating deployments to production, improving quality, or increasing software security.

Does this mean that the need for an operations function will eventually disappear? Of course not. After all, as Collins says, fires still need to be fought. Things often go wrong. Change happens all the time. But if digital products are “built for operations,” that will free up time for all the other important things. And perhaps enable faster deployment.

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