As consumers continue to prioritize authenticity and community reviews, KOCs will continue to assert their role as an important marketing tool. Business today is not just about selling products or services. where customers feel their needs are fully met .
This is why the most successful businesses often build "product ecosystems" - a strategy that not only retains customers but also turns them into loyal brand advocates. So how can you create a product ecosystem that customers “can’t live without”? Main contents [ hide ] 1.
Product Ecosystem – The Secret to Retaining france telegram data Customers in Modern Times 2. Benefits of Product Ecosystem 3. How to Create a Product Ecosystem That Makes It Hard for Customers to Leave 4. Case Study: Tiki – Vietnam's E-Commerce Product Ecosystem 5.
Conclusion 1. Product Ecosystem – The Secret to Retaining Customers in Modern Times Imagine a customer enters your ecosystem. They start with a core product or service, but instead of leaving after using it, they are drawn into a series of experiences.
Each subsequent product or service helps them solve another need, creating a feeling of being “taken care of . ” Take Apple for example – when you buy an iPhone, you want to use AirPods for music, Apple Watch for health tracking, and iCloud for data storage.