If planning involves managing the use of resources and establishing objectives, automation allows for greater indonesia mobile database in management itself. In practice, we are talking about a platform that offers relevant and reliable information to support day-to-day decisions.
Check out some examples of data that can be consulted in the CRM:
contact information;
history of interactions with each lead or customer;
customer purchase history;
performance by team or professional.
One of the advantages is being able to share this information between teams. It is no surprise that sales automation in CRM goes beyond simply transferring activities to the software. The topic below will help you understand this issue better.
Improves strategic planning
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