The use of collection tools is not just a fad, it is a solution that responds to the different pain points of this sector. However, how do you know which collection tool to choose to improve the collection rate, reduce the delinquency rate, as well as the costs of accounts receivable management?
There are several options available in the business software market, including a debt collection system . Here we tell you more.
What will you find in this text?
What are debt collection tools preferred by debt collectors?
1. Accounts Receivable Software
2. Predictive markers for collection
3. Collection voice message tools
4. Collection Chatbots and Voicebots
What are debt collection tools preferred by debt collectors?
The tools we mention below are the most used by companies' collection teams , as well as by collection agencies . Learn what they are about, what advantages they offer and what, in some cases, their disadvantages are.
1. Accounts Receivable Software
Specialized debt collection tools are at the top of this list. This is buy uk email list they have all the necessary functionalities for efficient debt collection management.
Many of these tools do not require downloading to use, as they are stored in the cloud. This makes it easy for authorized users to access the tool and their portfolio database from any device with an internet connection. In addition, they invest in high security measures to keep all the sensitive data they store protected.
But that's not all the positive aspects of debt collection systems . They also feature intuitive dashboards, access to collection KPIs , as well as the option to generate collection reports in minutes.
In addition to facilitating the automation of repetitive tasks, such as sending payment reminders , these tools allow collection managers to focus on much more strategic processes. They also help reduce the error rate in sending invoices, whether due to sending incorrect or out-of-date information, which in turn favors the collection process.
By using technology such as accounts receivable software , companies can save up to 80% on their collection costs and improve their collection rate.
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2. Predictive markers for collection
These systems automate the outbound calling process by automatically dialing customers and transferring the call to the agent as soon as the customer answers. This functionality allows debt collection managers to optimize the time between calls, thus increasing the efficiency of the operation.
Collection tools: Which are the favorites?
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