Soft Skills: what are they and why should I develop them in my employees?

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Soft skills is a term used in the English dictionary to refer to the behavioral skills of a company's employees, considered subjective skills that are difficult for human resources professionals to assess. They are also known as people skills and interpersonal skills.

What you will see in this article:


What are Soft Skills?
Hard Skills vs. Soft Skills
What are the main soft skills?
The most desired soft skills in companies
Importance of these skills
How important are soft skills in the job market?
What is the best way to improve your soft skills?
How to develop soft skills in the company?
Examples of Soft Skills
What are Soft Skills?
Soft Skill is also known as behavioral skill, it is about behaviors california email database personal traits that affect the way a person interacts through communication and behavior, in this case, how they work and develop within the company in their individual or team tasks.

These skills are related to specific technical knowledge, but are essential for professional and personal development.

These skills vary in aspects and can include, for example, the ability to: communicate effectively, work as a team, lead, solve problems, think critically, adaptability, empathy, emotional intelligence, negotiation and sales skills, time management, professional ethics and the like.


The appreciation within companies regarding Soft Skills has increased, as many recognize their importance in the work environment, that they are fundamental for professional growth, in addition to also contributing to productivity, innovation, job satisfaction and the construction of solid relationships with customers and teammates.