Page 1 of 1

How Does Phone Calling Work in Microsoft Teams?

Posted: Mon May 19, 2025 10:01 am
by roseline371274
Cost-Effective Solution**: By leveraging cloud-based communication solutions within Teams, businesses can save on traditional phone services.

4. **Flexibility**: Make calls from anywhere—at home, in the office, or on the go. All you need is an internet connection.

5. **Enhanced Collaboration**: Communicate effectively while working on shared documents or during meetings without missing a beat.


The calling feature in Microsoft Teams essentially allows netherlands phone number list users to make voice calls directly through the app using either VoIP (Voice over Internet Protocol) or traditional PSTN (Public Switched Telephone Network). This means you can reach out to other Teams users or even dial external phone numbers without needing an additional service.

So how do you go about getting your very own phone number? Let’s break it down!

## Getting Your Phone Number in Microsoft Teams

### Step 1: Determine Your Needs

Before diving headfirst into acquiring a phone number through Microsoft Teams, it's essential to consider what your specific needs are:

- Do you require local numbers or international calling capabilities?
- Will you need features such as voicemail or call forwarding?

Identifying these factors will help guide your decisions moving forward!

### Step 2: Choose Your Licensing Option

To get a phone number through Microsoft Teams, you'll need an appropriate license. Here are some options available:

1. **Microsoft 365 Business Voice**: Ideal for small and medium-sized businesses. It offers calling plans along with features like voicemail and call management.

2. **Phone System Add-On**: If you're already subscribed to Office 365 E1/E3/E5 plans but want additional telephony features.

3. **Direct Routing**: This option allows organizations to connect their existing telephony infrastructure to Microsoft Teams.

### Step 3: Acquire Your Phone Number

Once you've determined your licensing option, it’s time to acquire your phone number! Here’s how: