Key Components of Microsoft Teams Phone
Posted: Mon May 19, 2025 10:01 am
Phone System: This is the core of the Teams Phone functionality, providing Private Branch Exchange (PBX) capabilities in the cloud. It allows for call control features like placing and receiving calls, transferring calls, putting calls on hold, voicemail, and call queues.
Calling Plans: Microsoft offers various calling plans that provide users with the ability to make and receive calls on the Public Switched Telephone Network (PSTN). These plans typically include a certain number of domestic or international calling minutes per user per month.
Direct Routing: This option allows organizations to connect their own Session Initiation Protocol (SIP) trunks to the Microsoft Teams Phone System. This provides greater flexibility in terms of carrier selection, pricing, and integration with existing telephony infrastructure.
How Microsoft Teams Phone Enables Phone Numbers:
When an organization implements Microsoft Teams Phone and pakistan phone number list assigns a calling plan or configures Direct Routing for a user, that user can be assigned one or more phone numbers. These phone numbers function like traditional phone numbers, allowing external parties to call the Teams user directly, and the Teams user to dial out to any phone number.
Obtaining Phone Numbers with Microsoft Teams Phone:
There are typically two ways to obtain phone numbers when using Microsoft Teams Phone:
Microsoft-Provided Numbers: When an organization subscribes to a Microsoft Calling Plan, they can typically request new phone numbers from Microsoft's inventory. The availability of numbers depends on the geographic region and the type of number (e.g., local, toll-free). Administrators can manage these numbers through the Microsoft Teams admin center.
Porting Existing Numbers: Organizations can also port their existing phone numbers from their current service provider to Microsoft Teams Phone. This allows them to retain their established phone numbers while leveraging the features of Teams Phone. The porting process usually involves submitting a request to Microsoft and providing necessary documentation.
Licensing and Requirements for Microsoft Teams Phone:
To utilize Microsoft Teams Phone and obtain phone numbers, organizations need to meet certain licensing and configuration requirements.
Calling Plans: Microsoft offers various calling plans that provide users with the ability to make and receive calls on the Public Switched Telephone Network (PSTN). These plans typically include a certain number of domestic or international calling minutes per user per month.
Direct Routing: This option allows organizations to connect their own Session Initiation Protocol (SIP) trunks to the Microsoft Teams Phone System. This provides greater flexibility in terms of carrier selection, pricing, and integration with existing telephony infrastructure.
How Microsoft Teams Phone Enables Phone Numbers:
When an organization implements Microsoft Teams Phone and pakistan phone number list assigns a calling plan or configures Direct Routing for a user, that user can be assigned one or more phone numbers. These phone numbers function like traditional phone numbers, allowing external parties to call the Teams user directly, and the Teams user to dial out to any phone number.
Obtaining Phone Numbers with Microsoft Teams Phone:
There are typically two ways to obtain phone numbers when using Microsoft Teams Phone:
Microsoft-Provided Numbers: When an organization subscribes to a Microsoft Calling Plan, they can typically request new phone numbers from Microsoft's inventory. The availability of numbers depends on the geographic region and the type of number (e.g., local, toll-free). Administrators can manage these numbers through the Microsoft Teams admin center.
Porting Existing Numbers: Organizations can also port their existing phone numbers from their current service provider to Microsoft Teams Phone. This allows them to retain their established phone numbers while leveraging the features of Teams Phone. The porting process usually involves submitting a request to Microsoft and providing necessary documentation.
Licensing and Requirements for Microsoft Teams Phone:
To utilize Microsoft Teams Phone and obtain phone numbers, organizations need to meet certain licensing and configuration requirements.