Page 1 of 1

One of Fable’s testers recently

Posted: Wed May 21, 2025 5:40 am
by MasudIbne756
Within this program, we provide dedicated support to AI product teams to bake accessibility into products from the start. One of the ways Salesforce is ensuring people with disabilities have a voice in our products is through a partnership we have with Fable for accessibility user testing, to gain insights from assistive technology users to inform product strategy and development and catch accessibility issues early.

said, “I have hearing problems and really struggle with phone conversations. At the same time, I don’t like asking other people to handle phone calls for me because they will never south africa whatsapp lead do things the same way I would. I wish I could just tell AI what I want done, and let it handle the phone calls for me.” This is what we mean by empowering.

In addition to our integrative accessibility support, we also seek opportunities to perform user testing with people with disabilities through our partnerships. By having our products tested with people with different disabilities and who use different assistive devices we can improve the user experience for everyone. Crystal Preston-Watson, Senior Digital Accessibility Analyst emphasized the urgency of accessibility inclusion and proper testing in AI.