Navigating Sendinblue on Reddit: An Honest Look at User Feedback
Posted: Sun Aug 17, 2025 6:13 am
The world of digital marketing is full of tools. A popular choice for many businesses, both big and small, is Sendinblue, which is now known as Brevo. When people want to learn about a tool, they often go to Reddit. The website is a huge collection of communities, and people share their honest thoughts and experiences there. Therefore, it is a great place to get a true picture of what a tool is like. This article will explore what Reddit users say about Sendinblue, covering its good parts, its problems, and how it compares to other tools. We'll look at the user experience, pricing, and deliverability. By reading this, you will have a better idea of whether Brevo is the right choice for you and your business.
Brevo: The Good, the Bad, and the Ugly
When you search for "Sendinblue Reddit," you find a mix of Frater Cell Phone List opinions. On the one hand, many users praise the platform for its pricing model. Unlike some competitors that charge you based on how many contacts you have, Brevo's pricing is based on the number of emails you send. Consequently, this can be very helpful for businesses with large lists that don't email very often. Additionally, people mention that the tool is a good value for the money because it has many features, including email marketing, SMS, and even a CRM. These features make it a versatile tool for different marketing tasks.
On the other hand, there are some serious problems that Reddit users talk about. Perhaps the most common complaint is about account suspensions and deliverability. Users report that their accounts are sometimes suspended without a clear reason. This is particularly frustrating because support often doesn't give a clear explanation for the action. Moreover, some users say that their emails end up in the spam folder, which is a major issue for any business. The support team also gets a bad review sometimes, with users saying it is slow and not very helpful. It seems that while the platform is affordable, its support and reliability can sometimes be lacking.
User Experience and Features
Another key topic on Reddit is the user experience. Many users find the platform easy to use, particularly for building and sending newsletters. The drag-and-drop editor is often mentioned as being user-friendly, which is a big plus for people who are not very tech-savvy. In addition to that, the all-in-one nature of Brevo is a huge selling point. The fact that you can manage email campaigns, SMS, and other marketing efforts from a single dashboard is very convenient. This saves time and makes it easier to keep track of all your marketing activities.
Nevertheless, some users find the platform's user interface to be complex. As a result, they have trouble navigating the automated workflows. For example, some users mention that setting up a simple email sequence can be harder than it should be. Furthermore, there are complaints about bugs, like images not showing up correctly in emails. These technical issues can be very frustrating, especially for a business that depends on email for sales and communication. Although the platform offers many features, its execution sometimes falls short.
Deliverability Concerns: The Spam Folder Problem
The issue of deliverability is a big one on Reddit. In fact, it is one of the most talked-about problems. Deliverability is simply how well your emails get to the main inbox instead of the spam folder. People on Reddit often share stories about how their emails sent through Brevo went to spam. This is a huge concern because if your emails don't reach your audience, your marketing efforts are useless.
There are many reasons why this might happen. Sometimes, it is because of an issue with Brevo's shared IP addresses. A shared IP address is used by many different users. Therefore, if one user sends spam, it can hurt the reputation of the IP address for everyone else. Another reason could be the user's own email list. For instance, if a business uses an old list with many invalid emails, it can hurt their deliverability score and get them flagged as a spammer. In summary, Brevo's deliverability can be a major risk, and it is something potential users should be very aware of.
Pricing and Value for Money
For many, Brevo's pricing is its biggest advantage. As previously mentioned, the platform charges based on the number of emails sent, not the number of contacts. For example, a business with 50,000 contacts that only sends an email once a month might find Brevo to be much more affordable than Mailchimp, which charges per contact. This makes it an excellent choice for businesses with large lists and a low sending frequency.
However, some users still find the pricing to be a bit tricky. For instance, a user might be on a plan that allows for 40,000 emails a month. If they have a list of 15,000 people and want to send three emails in a week, they will quickly hit their limit. This can make the service feel expensive for what they are getting. In this case, the user might start looking for a cheaper alternative. As a result, the "pay-per-email" model isn't always as simple as it sounds.
Sendinblue vs. Mailchimp: The Reddit Showdown
The debate between Sendinblue (Brevo) and Mailchimp is a common theme on Reddit. When people talk about these two, they often highlight a few key differences. First, there's the pricing model. As discussed before, Mailchimp charges based on your contact list size, which can get very expensive as your list grows. By contrast, Sendinblue's email-based pricing is seen as more flexible and cost-effective for certain types of businesses.
Second, the user experience is a major point of discussion. Many Reddit users feel that Mailchimp is more intuitive and has a more polished design. On the other hand, some find it clunky and hard to use, especially when it comes to more advanced features. Sendinblue, meanwhile, is praised by some for its user-friendliness but criticized by others for its complex workflows and bugs. Ultimately, the choice between the two often comes down to a user's specific needs and budget.
Exploring the All-in-One Platform
Brevo is more than just an email marketing tool. It also offers a CRM, SMS marketing, and live chat features. This all-in-one approach is a big reason why many people choose it. For a small business, it's very helpful to have everything in one place. You don't have to pay for separate tools and then try to make them all work together. Since everything is in one tool, it can save both time and money.
However, some Reddit users feel that the other features are not as good as the email marketing part. For instance, a user might feel that the CRM is too simple or that the live chat feature is not as good as a dedicated tool. This brings up an important point: while an all-in-one tool is convenient, it might not be the best at everything it does. Therefore, you must consider if the convenience is worth a potential decrease in quality for some features.
Customer Support and Account Validation
The quality of customer support is another area where Brevo gets mixed reviews on Reddit. In fact, a number of users have shared very negative experiences. For example, some people have had their accounts suspended and were unable to get a clear answer from the support team. They felt like they were being ignored or given automated responses. This lack of transparency can be incredibly frustrating for a business owner who needs to send important emails.
Some users also complain about the account validation process. Brevo sometimes asks new users to verify their "online reputation." If the user's score is too low, their account can be rejected without any clear reason. This can be a huge pain, especially for new businesses that don't have a long online history. For this reason, many on Reddit advise caution and suggest that potential users might want to consider other providers to avoid these headaches.
Alternatives and Recommendations from Reddit
When users on Reddit have problems with Sendinblue, they often ask for alternatives. There are many suggestions, and people usually recommend a platform based on their own needs and experiences. Common alternatives mentioned include MailerLite, Mailchimp, and ConvertKit. MailerLite is often praised for its simplicity and user-friendliness. It also has a generous free plan, which is great for people just starting out.
Brevo: The Good, the Bad, and the Ugly
When you search for "Sendinblue Reddit," you find a mix of Frater Cell Phone List opinions. On the one hand, many users praise the platform for its pricing model. Unlike some competitors that charge you based on how many contacts you have, Brevo's pricing is based on the number of emails you send. Consequently, this can be very helpful for businesses with large lists that don't email very often. Additionally, people mention that the tool is a good value for the money because it has many features, including email marketing, SMS, and even a CRM. These features make it a versatile tool for different marketing tasks.
On the other hand, there are some serious problems that Reddit users talk about. Perhaps the most common complaint is about account suspensions and deliverability. Users report that their accounts are sometimes suspended without a clear reason. This is particularly frustrating because support often doesn't give a clear explanation for the action. Moreover, some users say that their emails end up in the spam folder, which is a major issue for any business. The support team also gets a bad review sometimes, with users saying it is slow and not very helpful. It seems that while the platform is affordable, its support and reliability can sometimes be lacking.
User Experience and Features
Another key topic on Reddit is the user experience. Many users find the platform easy to use, particularly for building and sending newsletters. The drag-and-drop editor is often mentioned as being user-friendly, which is a big plus for people who are not very tech-savvy. In addition to that, the all-in-one nature of Brevo is a huge selling point. The fact that you can manage email campaigns, SMS, and other marketing efforts from a single dashboard is very convenient. This saves time and makes it easier to keep track of all your marketing activities.
Nevertheless, some users find the platform's user interface to be complex. As a result, they have trouble navigating the automated workflows. For example, some users mention that setting up a simple email sequence can be harder than it should be. Furthermore, there are complaints about bugs, like images not showing up correctly in emails. These technical issues can be very frustrating, especially for a business that depends on email for sales and communication. Although the platform offers many features, its execution sometimes falls short.
Deliverability Concerns: The Spam Folder Problem
The issue of deliverability is a big one on Reddit. In fact, it is one of the most talked-about problems. Deliverability is simply how well your emails get to the main inbox instead of the spam folder. People on Reddit often share stories about how their emails sent through Brevo went to spam. This is a huge concern because if your emails don't reach your audience, your marketing efforts are useless.
There are many reasons why this might happen. Sometimes, it is because of an issue with Brevo's shared IP addresses. A shared IP address is used by many different users. Therefore, if one user sends spam, it can hurt the reputation of the IP address for everyone else. Another reason could be the user's own email list. For instance, if a business uses an old list with many invalid emails, it can hurt their deliverability score and get them flagged as a spammer. In summary, Brevo's deliverability can be a major risk, and it is something potential users should be very aware of.
Pricing and Value for Money
For many, Brevo's pricing is its biggest advantage. As previously mentioned, the platform charges based on the number of emails sent, not the number of contacts. For example, a business with 50,000 contacts that only sends an email once a month might find Brevo to be much more affordable than Mailchimp, which charges per contact. This makes it an excellent choice for businesses with large lists and a low sending frequency.
However, some users still find the pricing to be a bit tricky. For instance, a user might be on a plan that allows for 40,000 emails a month. If they have a list of 15,000 people and want to send three emails in a week, they will quickly hit their limit. This can make the service feel expensive for what they are getting. In this case, the user might start looking for a cheaper alternative. As a result, the "pay-per-email" model isn't always as simple as it sounds.
Sendinblue vs. Mailchimp: The Reddit Showdown
The debate between Sendinblue (Brevo) and Mailchimp is a common theme on Reddit. When people talk about these two, they often highlight a few key differences. First, there's the pricing model. As discussed before, Mailchimp charges based on your contact list size, which can get very expensive as your list grows. By contrast, Sendinblue's email-based pricing is seen as more flexible and cost-effective for certain types of businesses.
Second, the user experience is a major point of discussion. Many Reddit users feel that Mailchimp is more intuitive and has a more polished design. On the other hand, some find it clunky and hard to use, especially when it comes to more advanced features. Sendinblue, meanwhile, is praised by some for its user-friendliness but criticized by others for its complex workflows and bugs. Ultimately, the choice between the two often comes down to a user's specific needs and budget.
Exploring the All-in-One Platform
Brevo is more than just an email marketing tool. It also offers a CRM, SMS marketing, and live chat features. This all-in-one approach is a big reason why many people choose it. For a small business, it's very helpful to have everything in one place. You don't have to pay for separate tools and then try to make them all work together. Since everything is in one tool, it can save both time and money.
However, some Reddit users feel that the other features are not as good as the email marketing part. For instance, a user might feel that the CRM is too simple or that the live chat feature is not as good as a dedicated tool. This brings up an important point: while an all-in-one tool is convenient, it might not be the best at everything it does. Therefore, you must consider if the convenience is worth a potential decrease in quality for some features.
Customer Support and Account Validation
The quality of customer support is another area where Brevo gets mixed reviews on Reddit. In fact, a number of users have shared very negative experiences. For example, some people have had their accounts suspended and were unable to get a clear answer from the support team. They felt like they were being ignored or given automated responses. This lack of transparency can be incredibly frustrating for a business owner who needs to send important emails.
Some users also complain about the account validation process. Brevo sometimes asks new users to verify their "online reputation." If the user's score is too low, their account can be rejected without any clear reason. This can be a huge pain, especially for new businesses that don't have a long online history. For this reason, many on Reddit advise caution and suggest that potential users might want to consider other providers to avoid these headaches.
Alternatives and Recommendations from Reddit
When users on Reddit have problems with Sendinblue, they often ask for alternatives. There are many suggestions, and people usually recommend a platform based on their own needs and experiences. Common alternatives mentioned include MailerLite, Mailchimp, and ConvertKit. MailerLite is often praised for its simplicity and user-friendliness. It also has a generous free plan, which is great for people just starting out.