Who is it best suited for
Posted: Mon Jan 06, 2025 8:30 am
Oct8ne is the only visual customer service software focused on changing the customer service formula as we know it today: essentially, Oct8ne aims to transform your customer service into a sales team and increase conversions . This solution features real-time co-browsing technology that allows agents and customers to view product images and videos in sync in the chat. Images are transferred directly from the store catalog - which is fully integrated into the chat - or from the customer's laptop japan number data or smartphone. In addition, so that agents can dedicate themselves exclusively to personalized attention to the shopping experience; Oct8ne has a hybrid chatbot system that combines the live chat phase with a conversational bot capable of serving users and solving almost 40% of the most frequently asked questions in e-commerce.
Price : from $39 per agent/month to $300 per bot/month depending on the chosen tariff plan and chatbot model.
: Any e-commerce or website that has a catalog of products or services. They will be able to showcase them directly through the co-browser while interacting with customers, easily understand their needs and sell more.
Price : from $39 per agent/month to $300 per bot/month depending on the chosen tariff plan and chatbot model.
: Any e-commerce or website that has a catalog of products or services. They will be able to showcase them directly through the co-browser while interacting with customers, easily understand their needs and sell more.