How to interact with customers and collect tags through LINE graphic menu
Posted: Tue Jan 07, 2025 5:53 am
If you think that the graphic menu is just a one-sided presentation service, you may have missed a great opportunity to interact with customers. The LINE graphic menu can determine the interaction method based on click blocks, such as linking to the official website, sending keyword-triggered text messages, or even connecting to the API to obtain coupons or LINE POINTS with one click ; without the LINE graphic menu, this is impossible. Only you can’t think of it!
Take the tourism industry brand Chengyi Culture and Tourism as an example. The brand has grasped consumers' needs for arranging travel itineraries and set up a "Attraction Recommendation" column on the LINE graphic menu, coupled with an automatic reply function to allow guests to Interact step by step to get the required information and arouse their india whatsapp phone number interest in the brand, thus improving customer loyalty and trust. At the same time, these clicks and interactions are also converted into member tags, which are stored in the MAAC backend. ( Join brand friends to view cases)
Case Three_Tourism Industry Example
If you care about interaction , you may want to know: powerful marketing is to understand "human nature"! How does the official account of the benchmark brand LINE interact with customers?
Put FAQ common needs on the LINE graphic menu
In the modern era where consumer demands are changing with each passing day , conversational marketing is on the rise. The faster a brand responds to customer needs, the easier it is to gain consumer trust. According to the latest five customer service trends in 2024 surveyed by SuperOffice, a leading European CRM brand , as many as 88% of consumers love the convenience brought by "self-service". By putting FAQs on the graphic menu, not only can customer service be more It saves effort and can easily capture the hearts of consumers.
Anden Hud , a clothing brand that emphasizes that its products are like a "second skin" , saw consumers' demand for close-fitting sizes and comfortable materials, and turned boring FAQs into cute virtual product showcases to present key information concisely and clearly. Greatly improve customers' shopping experience. ( Join brand friends to view cases)
Take the tourism industry brand Chengyi Culture and Tourism as an example. The brand has grasped consumers' needs for arranging travel itineraries and set up a "Attraction Recommendation" column on the LINE graphic menu, coupled with an automatic reply function to allow guests to Interact step by step to get the required information and arouse their india whatsapp phone number interest in the brand, thus improving customer loyalty and trust. At the same time, these clicks and interactions are also converted into member tags, which are stored in the MAAC backend. ( Join brand friends to view cases)
Case Three_Tourism Industry Example
If you care about interaction , you may want to know: powerful marketing is to understand "human nature"! How does the official account of the benchmark brand LINE interact with customers?
Put FAQ common needs on the LINE graphic menu
In the modern era where consumer demands are changing with each passing day , conversational marketing is on the rise. The faster a brand responds to customer needs, the easier it is to gain consumer trust. According to the latest five customer service trends in 2024 surveyed by SuperOffice, a leading European CRM brand , as many as 88% of consumers love the convenience brought by "self-service". By putting FAQs on the graphic menu, not only can customer service be more It saves effort and can easily capture the hearts of consumers.
Anden Hud , a clothing brand that emphasizes that its products are like a "second skin" , saw consumers' demand for close-fitting sizes and comfortable materials, and turned boring FAQs into cute virtual product showcases to present key information concisely and clearly. Greatly improve customers' shopping experience. ( Join brand friends to view cases)