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The WhatsApp Business API is designed for enterprise organizations, big commercial concerns, and small to medium-sized businesses (SMBs) at the larger end of the scale – all belgium telegram with support teams that need to field a higher volume of customer requests. This includes SMBs with 11-250 employees, medium-size businesses (250-5000 employees), and enterprises (5000 employees or more).

The interface allows businesses to integrate WhatsApp business with their Customer Relationship Management (CRM) systems, automate processes and messages through their existing tech stack, and assign repetitive tasks to algorithms and bots. The WhatsApp Business API also gives organizations access to unlimited broadcast messages, and the ability to use contacts from their own databases, rather than having to rely on phone contacts alone.

the WhatsApp Business API through a third-party vendor or partner. These partners will usually charge a fee per message sent.

You can also extend the functionality of the WhatsApp Business platform using other API technologies. For example, with the IDT Express SMS API, you can easily schedule SMS, MMS (Multimedia Messaging Service), or WhatsApp messages to be sent at a specific date and time in the future with a simple API call. You can swiftly integrate IDT’s carrier-grade platform into your current systems or applications – and use features like IDT’s reliable and scalable Notifications API to create highly personalized SMS notifications that cater to any use case with unmatched flexibility.