After the main question, we can move on to the details:
1. How do you rate the quality of a product or service? Answer options:
perfect;
Fine;
average;
below average;
Badly.
2. Is the product or service azerbaijan whatsapp number data worth the money: rate it on a ten-point scale.
3. Rate the quality of customer service: from 0 to 10.
4. Do you consider yourself a loyal customer: yes or no.
5. Ask the client to answer in detail: what do you value most in the company’s work.
6. Ask for information about yourself to segment your audience:
age;
floor;
level of education;
region of residence;
nationality;
area of work;
How long has the user been using the product/service?
How we do it
We highlight important aspects and ask them to rate the quality from zero to ten points. For example:
assess compliance with project launch deadlines;
evaluate the manager's work;
evaluate the analyst's work;
evaluate the work of technical support;
evaluate the company's work as a whole.
We take into account 5-6 points to get a cross-section of the company. We collect the data in a simple table, which will clearly show who supports the company and who can go to competitors.