Set up WhatsApp auto-reply rules and content
Posted: Sun Jan 19, 2025 9:20 am
Enter the reply group you just set, click "Add Condition", and you will see the following screen.
For example, if the user enters the following keywords/sentences : What keywords does the user enter to trigger an automatic reply? Multiple keywords can be set.
Automatically reply to the following content : In addition to text, you can also choose pictures, stickers, or directly choose the robot module (different message templates can be set) for the content you want to automatically reply to!
Keyword conditions : include part, you set multiple keywords, as long as the customer enters one of them, it will be met; include all, the customer input content needs to contain all keyword materials to be consistent; fully consistent, the customer input content must be completely consistent with the setting .
You can set multiple groups of keywords to automatically reply to solve common customer problems.
WhatsApp Chatbot setting tutorial
How does WhatsApp set up Chatbot Flow to australia email list complete customer diversion or marketing customer service guidance?
You can use keywords to automatically reply and create a process to guide customers.
You can also use Omnichat "self-service design bot" to create your WhatsApp Chatbot!
Steps to create WhatsApp Chatbot:
Enter the Omnichat backend
Select advanced automation features > Self-service robot design
Add new bot > WhatsApp only publishing
After completing the above three steps, you will see a screen similar to the picture on the right, and you can string together messages one by one like building blocks to create your
For example, if the user enters the following keywords/sentences : What keywords does the user enter to trigger an automatic reply? Multiple keywords can be set.
Automatically reply to the following content : In addition to text, you can also choose pictures, stickers, or directly choose the robot module (different message templates can be set) for the content you want to automatically reply to!
Keyword conditions : include part, you set multiple keywords, as long as the customer enters one of them, it will be met; include all, the customer input content needs to contain all keyword materials to be consistent; fully consistent, the customer input content must be completely consistent with the setting .
You can set multiple groups of keywords to automatically reply to solve common customer problems.
WhatsApp Chatbot setting tutorial
How does WhatsApp set up Chatbot Flow to australia email list complete customer diversion or marketing customer service guidance?
You can use keywords to automatically reply and create a process to guide customers.
You can also use Omnichat "self-service design bot" to create your WhatsApp Chatbot!
Steps to create WhatsApp Chatbot:
Enter the Omnichat backend
Select advanced automation features > Self-service robot design
Add new bot > WhatsApp only publishing
After completing the above three steps, you will see a screen similar to the picture on the right, and you can string together messages one by one like building blocks to create your