Although this is not the objective of transactional emails
Posted: Mon Jan 20, 2025 9:24 am
Or if you just purchased a specific item like a mobile device, it's the perfect opportunity to give them accessories designed for the model they purchased. 7.- Generate interaction Transactional email with surveyKnowing your customers' opinions is essential to know if you are doing well or what you need to improve. they can be used as a complement. But for them to be effective, it is necessary to make an attractive offer . How can you do this? If you're sending out a survey, which can take a few minutes for users, it's essential to offer something in return, such as a discount. Keep in mind that questions should be practical and easy to answer. 8.- Include a response email Users often encounter emails with a “ no-reply ” address, which means that they cannot reply to that email account.
In the case of this type of email, it is a serious pharmaceutical companies email list mistake because it does not allow your clients to resolve any doubts they may have. No matter how clear or specific the message is, questions can always arise. It is recommended to include a “ from ” link that directs you to a person on your team who can resolve any issues . Users may not write, but you give them the opportunity to do so, which creates more trust and strengthens the bond you establish with them. 9.- Perform A/B testing A/B testing in emailAlthough it is not related to the creation of transactional emails, it is related to their reach. For this, you need to do A/B testing , since through these tests you can improve your emails . For example, you can test whether those that contain only the customer's first name are more effective or those that contain only the last name.
In the case of this type of email, it is a serious pharmaceutical companies email list mistake because it does not allow your clients to resolve any doubts they may have. No matter how clear or specific the message is, questions can always arise. It is recommended to include a “ from ” link that directs you to a person on your team who can resolve any issues . Users may not write, but you give them the opportunity to do so, which creates more trust and strengthens the bond you establish with them. 9.- Perform A/B testing A/B testing in emailAlthough it is not related to the creation of transactional emails, it is related to their reach. For this, you need to do A/B testing , since through these tests you can improve your emails . For example, you can test whether those that contain only the customer's first name are more effective or those that contain only the last name.