Step by step to add WhatsApp
Posted: Tue Jan 21, 2025 3:32 am
Therefore, to ensure a smooth transition and maintain fluid communication with customers, businesses can follow the steps below to integrate WhatsApp with their Google Business Profile:
Access your profile: Start by accessing your Google Business Profile.
Edit Profile: Click “Edit Profile” and select “Business Information” followed by “Contact.”
Select chat: Click “Chat” and then click the down arrow to open the drop-down menu.
Choose WhatsApp: From the drop-down menu, choose “SMS” or “WhatsApp”.
Add number: Under “Number”, add the phone number that receives text messages or a direct link to your WhatsApp.
Save Changes: Click “Save” to complete the integration.
For more details on WhatsApp URL guidelines, please refer to the indonesia phone number library instructions on the official WhatsApp website .
Impact and benefits for companies
Integration brings several benefits. Firstly, the ease of use of the messaging app is widely recognized, allowing customers to contact companies quickly and conveniently.
Additionally, this change provides an opportunity for businesses to improve the management of their communications by leveraging advanced WhatsApp Business features such as automatic replies, conversation labels and message statistics.
Access your profile: Start by accessing your Google Business Profile.
Edit Profile: Click “Edit Profile” and select “Business Information” followed by “Contact.”
Select chat: Click “Chat” and then click the down arrow to open the drop-down menu.
Choose WhatsApp: From the drop-down menu, choose “SMS” or “WhatsApp”.
Add number: Under “Number”, add the phone number that receives text messages or a direct link to your WhatsApp.
Save Changes: Click “Save” to complete the integration.
For more details on WhatsApp URL guidelines, please refer to the indonesia phone number library instructions on the official WhatsApp website .
Impact and benefits for companies
Integration brings several benefits. Firstly, the ease of use of the messaging app is widely recognized, allowing customers to contact companies quickly and conveniently.
Additionally, this change provides an opportunity for businesses to improve the management of their communications by leveraging advanced WhatsApp Business features such as automatic replies, conversation labels and message statistics.