Business English: How to survive a business call

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If a job interview in English can be nerve-racking, answering the phone in this language is a real challenge. In your daily work in an international company or abroad, you will find yourself on many occasions when you will need to know how to answer the phone in English.

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But between the sound problems, the lack of context and the spain phone number list to see the gestures of your interlocutor, you may find it difficult to follow the conversation at first. Don't worry! Today we teach you useful expressions to get you through a difficult situation and we give you tips to improve your listening skills . Business calls in English will no longer be a mystery for you.

Useful vocabulary and expressions for work calls
To start a call
Good morning, British Company. This is María speaking. Can I help you?


How can I help you?


May I have your name, please?


This is Marcos Gómez speaking


Could I speak to John Doe, please?

To transfer a call
Could you put me through to extension 321, please?


I'd like to speak to Mark Smith in Sales, please?


I'll just see if she's available. Please hold the line.


Of course, Mr Gómez. I'll just put you through.


I'm afraid Mr Smith isn't in the office this morning. Would you like to leave a message?


I'm sorry but Mr Smith is unavailable at the moment. Could I ask you to call back later?