9. Customer experience audit template

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8. Influencer marketing brief template
The influencer marketing brief template set up in Google Docs.
The most effective influencer marketing strategies view bhutan b2b leads influencers as more than just contractors with a task to fulfill. To get the most out of your influencer partnerships, you need to treat them as just that—partners.

Doing so means defining your expectations upfront, while establishing clear partnership guidelines that set both parties up for success. This brief template will help you document both, creating a valuable resource influencers can return to as they work to craft content that resonates with your audience.

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The customer experience audit template set up in Google Sheets.
Consistency is a key characteristic of a robust brand strategy. However, as the customer experience expands across numerous touchpoints, maintaining that consistency becomes more challenging than before.

Use this social-specific customer journey map to analyze your social customer experience performance from the awareness stage through post purchase. This process will highlight gaps and opportunities to refine your strategy, so you can create more stellar brand experiences for new and existing fans.