Integration with other CRMs
Posted: Wed Jan 22, 2025 6:02 am
Customer relationship management (CRM) software malta business email list helps manage and store information about your company’s prospects and current customers, which means it goes hand-in-hand with your online review management platform.
Merging your online review management system with your existing CRM will improve your customer care. Sprout has several integrations with Zendesk, HubSpot, Salesforce and Microsoft Dynamics 365. These integrations provide essential business intelligence to improve efficiency and gain an holistic view of customers to inform how to create lasting relationships with your target audience.
Multilingual capability
If you’re an international company with customers and employees across the globe, selecting an online review management software that is multilingual is an inclusive best practice.
Sprout supports multiple languages (English, Spanish, French, Italian and Brazilian Portuguese) for publishing and inbound messages.
Sprout Social drop down for language translation.
Sprout also integrates with Google Translate so users can translate inbound messages within the Smart Inbox. Messages from any language will be brought into the application and you can translate them into your preferred language(s).
A multilingual online review management software will also help you build a global presence and monitor your reputation across cultures because language isn’t a barrier to providing support.
Building a proactive online review management system
You’ve seen by now that review management is about more than just responding to reviews. It is a strategic component of modern business operations that directly impacts customer perceptions and business outcomes. By adopting a strategic approach to review management, you can enhance your online presence, build stronger customer relationships and drive business results.
Merging your online review management system with your existing CRM will improve your customer care. Sprout has several integrations with Zendesk, HubSpot, Salesforce and Microsoft Dynamics 365. These integrations provide essential business intelligence to improve efficiency and gain an holistic view of customers to inform how to create lasting relationships with your target audience.
Multilingual capability
If you’re an international company with customers and employees across the globe, selecting an online review management software that is multilingual is an inclusive best practice.
Sprout supports multiple languages (English, Spanish, French, Italian and Brazilian Portuguese) for publishing and inbound messages.
Sprout Social drop down for language translation.
Sprout also integrates with Google Translate so users can translate inbound messages within the Smart Inbox. Messages from any language will be brought into the application and you can translate them into your preferred language(s).
A multilingual online review management software will also help you build a global presence and monitor your reputation across cultures because language isn’t a barrier to providing support.
Building a proactive online review management system
You’ve seen by now that review management is about more than just responding to reviews. It is a strategic component of modern business operations that directly impacts customer perceptions and business outcomes. By adopting a strategic approach to review management, you can enhance your online presence, build stronger customer relationships and drive business results.