Links to conversations
Posted: Sun Dec 22, 2024 6:09 am
This is because first impressions can significantly influence customers’ perception of your brand.
Away message
Set an away message to let customers know when your business is closed or you’re unavailable, ensuring they know when to expect a response.
This way you demonstrate professionalism and transparency, keeping customers japan mobile number informed and managing their expectations.
Conversation Labels
In addition to the features mentioned above, the messaging app also has the function of adding colored labels to conversations to differentiate them based on status, needs or priority.
This makes organizing and managing your interactions easier. This efficient structuring can increase the productivity and effectiveness of your customer service team.
Create links to start conversations with your business, allowing customers to easily contact you, whether on or off Telegram. Through this feature, your accessibility increases convenience for customers and can encourage more frequent interactions.
Chatbots for companies
Connect Telegram bots to process and respond to messages on your behalf, integrating existing workflows or adding AI assistants to manage chats.
After all, automation can save time and resources, allowing your team to focus on more strategic tasks.
The availability of resources
These features are available for free to Telegram Premium subscribers. You can access them from your app by searching for the “Telegram Business” section under Settings > Telegram Business.
Away message
Set an away message to let customers know when your business is closed or you’re unavailable, ensuring they know when to expect a response.
This way you demonstrate professionalism and transparency, keeping customers japan mobile number informed and managing their expectations.
Conversation Labels
In addition to the features mentioned above, the messaging app also has the function of adding colored labels to conversations to differentiate them based on status, needs or priority.
This makes organizing and managing your interactions easier. This efficient structuring can increase the productivity and effectiveness of your customer service team.
Create links to start conversations with your business, allowing customers to easily contact you, whether on or off Telegram. Through this feature, your accessibility increases convenience for customers and can encourage more frequent interactions.
Chatbots for companies
Connect Telegram bots to process and respond to messages on your behalf, integrating existing workflows or adding AI assistants to manage chats.
After all, automation can save time and resources, allowing your team to focus on more strategic tasks.
The availability of resources
These features are available for free to Telegram Premium subscribers. You can access them from your app by searching for the “Telegram Business” section under Settings > Telegram Business.