2. Sometimes there is a lack of: personnel, know-how and focus to charge

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Even large organizations with robust international departments sometimes face difficulties in recovering international debts. This situation is made worse for medium and small companies, as the collection of amounts ends up being allocated to a financial manager, an analyst, or even the sales team itself.

It is usually a challenge for the team's professionals because international sweden phone number list require time to analyze the case, knowledge and fluency in languages, understanding of international legislation and negotiation techniques, among other difficulties.

This situation sometimes hinders recovery, as it becomes just one task among many others in the hands of the team, which ends up taking priority in the day-to-day. Meanwhile, a collections professional is focused on recovery every day, and has the necessary tools to reverse the debt.

3. Debtors delay payment
We often find debtors who use vague proposals to avoid stricter action from the creditor company. With undefined and constantly changing dates, always giving excuses and reasons for not paying, problems at the bank, employee vacations, payments that were supposed to be received but never arrive...

We need to be careful when these promises do not result in money in the account so that we can act quickly to reverse the situation. It is also worth noting and documenting these negotiations to support third-party collection when necessary.

Our team is used to these attempts and is prepared to challenge them and turn promises into payments.

4. The longer the delay, the lower the probability of reversal
The longer a debt remains without effective collection actions, the more difficult it becomes to reverse it. Since a company with financial difficulties tends to gradually worsen, we have identified some reasons that lead a customer to become delinquent:

Cash flow problems – when a customer, due to disorganization or exchange rate issues, is unable to pay their debt on time due to cash flow difficulties, it is important to seek a solution as soon as possible.

Insolvency/closure of activities – we find debtor clients who, after some time in business, understand that it is no longer possible to meet payments and decide to close down. In this case, if the company is not in constant contact with the debtor, it may go to the bottom of the priority list.

Specific financial difficulties – during the company’s operations, problems such as accidents, lawsuits, or maintenance that are not scheduled may occur and prevent payment at a certain time. To reverse this, it is essential to focus on problem-solving to identify the best way to reverse it.

Country restrictions – from problems with foreign exchange liquidity, to protests and strikes, or more recently quarantines, can disrupt the company's activity at a certain point in time, and make the customer default. It is important to be aware of the news and act quickly to reschedule the payment.